Jul 6, 2021
Today we’re talking about one of my favorite topics — one that I honestly don’t cover on this podcast enough because I’m seriously obsessed with it. And that is… client experience! I got a heavy dose of teaching on client experience in my course for designers, Booked Out Designer, where there’s an entire module with 12 lessons (and 5 hours of content) on this topic. By improving your client experience you not only make your client happier, but you make yourself happier as the service-provider. You’re less likely to experience burnout and overwhelm, and you’re very likely to be able to charge a lot more for what you do! So today, I’m sharing the top 4 mistakes I see designers and other service providers making with their client experience. I’ll also be offering some solutions to these mistakes so you can have a happier YOU and happier clients!
Sign up at http://elizabethmccravy.com/webinar and come hang with me on July 12th!
Links Mentioned in This Episode:
- Join the waitlist for Booked Out Designer: http://elizabethmccravy.com/bod
- Connect with Elizabeth on Instagram: https://www.instagram.com/elizabethmccravy/
- Looking for help with discovery calls? Download the free Designer's Guide To Mastering Discovery Calls here: https://elizabethmccravy.com/discovery-call-guide-for-designers